Seal it, send it
Write to the Just My Style team
Stuck on step four of a friendship bracelet? Not sure whether a sticker book suits a seven-year-old? Tap a topic below and your email app opens with a subject line already stamped on, which helps your message reach the teammate who knows that kit best.
Pick a topic
Everything is answered by email, by a person on our team who can look up the kit in front of them. We do not have a phone line, so email is the one place to reach us, and it gives you a written answer you can keep next to the craft box.
By postJust My Style c/o Horizon Group USA, Inc.430 Mountain Ave, Suite 205
New Providence, NJ 07974
The fastest answers come from notes that name the kit exactly as it appears on the front of the box, mention who is crafting and how old they are, and include a quick phone photo of the spot where things went wrong. One picture of a tangled cord tells us more than a paragraph.
Write to us about
- Picking between two kits for a birthday, a sleepover or a stocking.
- A step in the instructions that is not clicking, from a slipping knot to a tie-dye fold.
- What a kit includes and what you might want to have on hand, like an old T-shirt or a tray.
- Ideas for a craft table at a class party, a scout meeting or a rainy-day playdate.
- Photos of finished projects — we genuinely love seeing them.
Ask the store you ordered from
- Where a package is and when it will arrive.
- Starting a return or asking about a refund.
- A piece that never showed up or arrived broken.
- Warranty questions about a kit you bought.
- Changing or canceling an order you already placed.